"For six years running, Michelle Swanner has helped put on my Trial Academy, and she's done the same for my Settlement Academies. Here's what I've learned in that time: trials are won on a thousand details nobody in the gallery ever sees, and conferences are no different. Michelle sees every one of them, usually before I do. She is unfailingly kind, unfailingly gracious, and unfailingly ahead of the problem - a combination rarer than it ought to be. Whatever she builds next, put me down as a believer. I'll keep working with her as long as she'll have me."