Privacy & Cookie Policy
Last Updated: August 15, 2026
Trellis Productions, LLC (“Trellis Productions,” “Trellis,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how information is collected and used when you visit our website.
This Privacy & Cookie Policy explains what information we may collect through our website, how we use that information, how cookies and similar technologies may be used, and the choices available to you.
1. Information We Collect
We may collect information that you voluntarily provide to us when you interact with our website, including when you submit an inquiry or contact form.
Depending on the information you choose to provide, this may include:
- Your name
- Email address
- Phone number
- Company or organization name
- Event date
- Information about your event or project
- Any other information you choose to include in a message or inquiry
We may also collect information automatically when you visit our website, such as information about your device, browser, pages viewed, traffic sources, and general website activity.
2. How We Use Information
We may use information we collect to:
- Respond to inquiries and requests
- Communicate with prospective and current clients
- Learn more about your event or project needs
- Provide information about our services
- Follow up regarding potential business opportunities
- Send newsletters, company updates, event insights, inspiration, or other marketing communications when you have chosen to receive them
- Understand how visitors use our website
- Improve our website, services, and user experience
- Maintain the security and functionality of our website
- Comply with applicable legal obligations
We do not sell your personal information.
3. Contact and Inquiry Forms
When you submit an inquiry through our website, the information you provide is used to respond to your request and communicate with you about your potential event, project, or relationship with Trellis Productions.
Submitting an inquiry does not automatically subscribe you to our marketing email list unless you separately choose to subscribe or otherwise provide consent where required.
We may retain inquiry information for our legitimate business purposes, including maintaining records of communications and following up on potential business relationships.
4. Email Communications
If you voluntarily subscribe to our email list, we may use your email address to send communications such as company news, service updates, event-industry insights, blog content, event inspiration, and other information related to Trellis Productions.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications or by contacting us at the email address listed below.
We will not use your email address for unrelated marketing purposes without appropriate authorization.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies to support essential website functionality and help us understand how visitors use our website.
Cookies are small data files that may be stored on your device when you visit a website. Some cookies may be necessary for the website to function properly, while others may be used to collect information about website traffic and visitor behavior.
Our website currently uses the built-in analytics functionality provided by our website hosting/platform provider to collect information about website traffic and usage. This may include information such as pages visited, traffic sources, device type, general location information, and other website activity.
We may update our use of cookies or analytics technologies as our website and business evolve. If we add additional analytics, advertising, social-media, or other third-party technologies, this policy may be updated accordingly.
6. Third-Party Services and Content
Our website may contain links to or content provided by third parties.
For example, we may link to Trellis Productions' social-media profiles and may use third-party video hosting services such as Vimeo to display event-related videos.
Third-party websites and services may collect information according to their own privacy policies and terms. We encourage you to review the privacy practices of any third-party service you access through our website.
Our website may also include social-media links or, in the future, embedded social-media content or feeds. Embedded content may allow the applicable third party to collect information about your interaction with that content.
7. Event Photography and Video
Our website may feature photographs and videos from events, including images provided by Trellis Productions, clients, event partners, photographers, videographers, or other authorized sources.
We may also use appropriately licensed stock photography or video.
We do not use the website as a means of intentionally collecting personal information from individuals appearing incidentally in event photographs or videos.
8. How We Share Information
We may share information with service providers that help us operate our business and website, such as website hosting providers, email marketing providers, communication services, analytics providers, and other technology providers.
These service providers may process information on our behalf as necessary to provide their services.
We may also disclose information when reasonably necessary to comply with applicable law, legal process, or a valid governmental request, or to protect the rights, safety, or property of Trellis Productions, our clients, visitors, or others.
We do not sell personal information.
9. Data Security
We take reasonable administrative and technical measures to protect information submitted through our website and used in connection with our business.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.
10. Children's Privacy
Our website and services are intended for business and professional audiences and are not directed toward children under the age of 18.
We do not knowingly collect personal information from children under 18 through our website. If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.
11. International Visitors
Trellis Productions works with clients and events throughout the United States and internationally.
If you access our website from outside the United States, please be aware that information you provide may be processed in the United States or other locations where Trellis Productions or its service providers operate.
Privacy rights and protections may vary depending on where you are located. Where applicable, we will respond to privacy requests in accordance with applicable law.
12. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information, or to withdraw consent for certain uses of your information.
You may also unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in the communication.
To make a privacy-related request or ask a question about how we handle information, please contact us at:
info@trellisproductions.com
Please note that privacy rights vary by jurisdiction, and we may need to verify your identity before completing certain requests.
13. Links to Other Websites
Our website may contain links to websites operated by third parties. Trellis Productions is not responsible for the privacy practices, security, or content of those websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
14. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the beginning of this policy. We encourage you to review this page periodically for the most current information.
15. Contact Us
If you have questions about this Privacy & Cookie Policy, how we collect or use information, or your privacy choices, please contact:
Trellis Productions, LLC
Email: info@trellisproductions.com